Privacy Policy

This policy describes what information we collect when you use our sites, services and content ("Services"). It also provides information about how we store, transfer, use, and delete that information, and what choices you have with respect to the information. This policy is designed to ensure that we safely handle your data in accordance with relevant regulations and legislations.

Please review our Privacy Policy carefully, as your use of Services constitutes your agreement to it. This policy applies to our website, content portals, and applications (collectively "the platform"), as well as other interactions you may have with us (e.g., customer support conversations etc) and is supplementary to our Terms of Service. In the event of any inconsistency or conflict between this Policy and our Terms of service, this Policy will govern. You have been provided an opportunity to freely access the policy and agree to our Terms and Conditions before using our Services, having regard to relevant laws.

Definitions

"Platform" shall mean Services offered by BHINDI LABS PTE. LTD. ("Company", "We", "Bhindi" or "Us") through https://bhindi.io/ or other linked pages, products, software(s) i.e, websites, API keys, features, content, or application services.

"User or You" A user of our Platform ("End-User", "you" or "User");

Data Use

We are committed to safeguarding the privacy of our users. Our business model is to provide service to users who need to access to seamless auto task completion system. Therefore, our business model attempts to limit widespread collection of general user data. We will only collect and process information that we need to deliver the service to you, and to continue to maintain and develop the service.

General Information

If you choose to register with us and avail our services, you may have to provide your name and pronoun, a valid communication details including email and phone number, and (optionally) the area where you live. You must enter a valid communication detail so that we may send you verification codes to verify your account and other important text notifications regarding any activity in your account. If at any time you have changed or decide to change your communication details, you agree to be solely responsible for updating the information with us. During the process of using the Services offered by us, we access account details, Basic information needed for your account, Service data as to how you use our platform, technical information as to your device and browser details and your content. Thus, we require this information in order to deliver the Service to you as user. Processing this information is required for fulfilling the contract we entered into with you, at your request (our Terms and Conditions).

User Analytics

Like most digital services, our systems automatically collect information about how you use the Platform. This may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your use. The source of the usage data is our analytics tracking system or the technical log data. We require this information in order to analyse the way people use the Platform and in order to build aggregate quantitative usage reports. We reserve the right to share such usage report securely on our Platform to aid other Users. The legal basis for this processing is for namely using this data for the purpose of ensuring the proper administration of our website and business, analyzing the use of the website and services, monitoring and improving our website and services, improving the user experience, preventing abuse, and assisting users with support inquiries.

Prohibited Disclosure

We do not disclose personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation or any other sensitive personal information.

User Business Information

This is information you give us during your use of the Platform. including but not limited to Account details, service data, technical information as to device and browser details and your content you create and share etc. We handle the data with care and only store it to provide Service to the users.

We may process any of your data identified in this policy where necessary for administrative purposes including in the exercise or defence of legal claims. The legal basis for this processing is our legitimate interests, namely for administrative record keeping, processing transactions and maintaining business records or for the protection and assertion of our legal rights.

Acceptable Use

Data collected may be used to respond to (a) any disclosure due to emergency; and (b) Upon Government order, competent authority or court of Law

Right to Erase

User has the right to withdraw their previously given consent and have the information erased from our system for the data that is no longer necessary for the purpose that it is shared. However, doesn't mean that Your data will be erased immediately, it will still be stored at our facility in order to comply with numerous statutory obligations and Applicable Laws. After this period has elapsed, Your Data will be deleted from our records.

Data Security and Breaches

The information collected as per this Policy is protected by security controls consistent with Industry Standards and we have adopted all viable Security measures to protect the data collected.

Data Encryption Details

We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of End-user personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.

We conduct periodic penetration testing, vulnerability scans, and audits to ensure compliance with security best practices.

Cookies

Cookies are small data files sent to your browser and stored on your hard drive. We use cookies to offer customized services and collect information on Internet usage. These files do not collect Personally Identifiable Information about you. Rather, they operate by identifying your browser, saving information regarding your use of a Web site, and providing you with personalized services. For example, a cookie can remember your password for logon procedures and Services you have selected during a visit to the platform. The result is a more personalized and enjoyable experience. You can set your browser to disable cookies, but by doing so, you may not be able to enjoy the personalized features offered by our Platform.

Visiting an Official Company Page on Third-Party Websites/Applications

We maintain accounts on third-party websites or APIs as tools to fulfill tasks you initiate - for example, sending an email via a communication API or generating a document through a formatting service. This only happens with your explicit permission and when required to complete your requested action. We ensure these third parties follow strict data security and confidentiality standards. Your activity on those third-party websites is governed by the security and privacy policies of those sites. Users of third-party websites are often sharing information with the general public, user community, and/or the third-party operating the website. These actors may use this information in a variety of ways. You should review the privacy policies of third-party websites before using them and ensure that you understand how your information may be used. You should also adjust privacy settings on your account on any third-party website to match your preferences.

Use of Google User Data

Bhindi integrates with Google services to help you automate and complete tasks using your connected Gmail, Google Drive, Google Calendar, and Google Sheets accounts. When you authorize Bhindi to access your Google data, we may use it to:

• Read or send Gmail messages on your behalf
• Access or modify files in your Google Drive
• Read or create events in your Google Calendar
• Read, update, or create data in your Google Sheets

We only access the data necessary to perform the task you explicitly authorize.

In some cases, Bhindi may share your Google user data with third-party services or APIs to fulfill tasks you initiate—for example, sending an email via a communication API or generating a document through a formatting service. This only happens with your explicit permission and when required to complete your requested action.

We do not collect the Google Data however in the following circumstance:

We do not use your Google user data for:

• Training machine learning or artificial intelligence models
• Developing or improving generalized AI capabilities
• Any form of data mining beyond what is necessary for providing our service

You hereby specifically understand the nature of services and agree to provide us the necessary access to carry out the services.

Google API Services User Data Policy Compliance

Our use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We only use Google user data to provide or improve user-facing features that are prominent in our interface
• We do not use Google user data for serving advertisements
• We do not allow humans to read your Google user data unless we have your affirmative agreement, it is necessary for security purposes, or to comply with applicable law
• We will not sell Google user data or use it for any purpose other than providing our service to you

Prohibited Activities

User of Platform acknowledges and agrees not to host, display, upload, modify, publish, transmit, update or share any information that:

• belongs to another person and to which the user does not have any right to;
• is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
• harm minors in any way;
• infringes any patent, trademark, copyright or other proprietary rights;
• violates any law for the time being in force;
• deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
• impersonate another person;
• contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
• threatens the unity, integrity, defence, security or sovereignty of applicable countries, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

Upon obtaining knowledge by itself or been brought to actual knowledge by an affected person in writing or through email signed with electronic signature about any such information as mentioned, shall act within thirty-six hours and where applicable, work with User or owner of such information to disable such information that is in contravention of this Clause. Further, we shall preserve such information and associated records for at least ninety days for investigation purposes.

Children's Privacy

Our services are not intended for use by children under the age of 18 ("eighteen") (or under the applicable minimum age in your jurisdiction).

We do not knowingly collect or solicit personal information from children under 18. If a child is below the age of 18, the processing of their personal data shall be lawful only if and to the extent that consent is given or authorized by the holder of parental responsibility over the child. If access to certain services requires a child account, such an account may only be created by a parent or, guardian.

If we learn that we have collected personal data from a child without verified parental consent, we will promptly delete that information.

Parents or legal guardians who believe that their child has submitted personal data to us can contact us at info@bhindi.io for assistance.

Redressal Mechanism

Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to the below appointed grievance officer:

Grievance officer
E-mail: info@bhindi.io

We request you to please provide the following information in your complaint: –

• A physical or electronic signature of a person authorized to act on behalf of the owner for the purposes of the complaint.
• The address, telephone number or e-mail address of the complaining party.
• A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law if applicable.
• Nature and Details of Complaint

We do not disclose, give, sell, or transfer any information about our visitors unless required by applicable laws.

Last Updated: 28.07.2025